Join ProHealth Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together. ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients — and their communities — the tools they need to be and stay well. This is how we help people live healthier lives. 

Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience:

• Exceptional teamwork
• Robust medical resources
• Passionate professionals with a focus on patient-centered care

Position Details:

• Primary Location: 1110 Durham Road, Madison, CT 06443
  • Secondary Location: 162 E Main Street, Clinton, CT, 06413
• Department: Pediatrics & Adolescent Medicine
• Schedule: Full time, 40 hours/weekly, Monday through Friday, hours ranging between 7:30AM – 7:30PM. This position include a required Saturday rotation every other month, hours 7:45AM - 1:30PM. This is a 5 day x 8 hour position.

Support the care team and its patients by providing and documenting nursing care following established standards and practices. Provide patient care and education and assist in locating and coordinating services from other providers and resources. Serve as liaison between patients, staff and providers. Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR).

Primary Responsibilities:

• Provide and document patient care such as giving injections and performing preventive screenings
• Triage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition
• Carry out standing orders (i.e., authorizing prescription refills and ordering tests) consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• As appropriate, conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care
• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
• Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
• In coordination with Regional Nurse Managers, complete annual CLIA competencies
• Supports the Clinical Lead and acts as a resource to the other clinical staff members
• Precepts new clinical team members
• Maintain open lines of communications with care team and Regional Management team
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives and infection control regulations
• Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active, unrestricted RN licensure in CT 
• 1+ years of nursing experience 
• Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

• BSN
• Experience working with an electronic health record (i.e. Epic)
• Phone triage experience
• Experience working in a hospital or medical office
• Knowledge of medical terminology 

Connecticut Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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